Quest for Excellence

Our Mission, Philosophy and Standards of Performance

Our Mission
Our business is to be a leading innovator and marketer of services, products and systems, which provide superior value to our customers in meeting their cleaning, sanitizing and maintenance needs, while conserving resources and preserving the quality of the environment.

Employees
We are dedicated to the belief that the most important resource is people who respond positively to recognition, involvement and opportunities for personal and career development. We encourage a team approach with mutually supportive relationships based on objectivity, integrity, openness and trust.

Our workplaces will be functional, clean and safe. Our working environment will foster mutual values, goals and goodwill. We will constantly strive for excellence, satisfaction and, occasionally, joy. Enthusiasm at all levels of our company is important to us.

People will be hired, paid and promoted based on qualifications, teamwork and performance. We believe that everyone benefits when the most capable person is promoted. People will be compensated fairly and rewarded well for their extra contributions to the company's success.

We seek talented, action-oriented people who are enthusiastic, honest, open and hardworking, who want to do their jobs well and who expect their co-workers to do likewise. We want men and women who use the company's equipment and money as carefully as if it were their own, who suggest ways to be more productive and who help each other. We want and will encourage people to go the extra mile, work the added hour, make the additional call!

Our Customers
The company that fails its customers, fails! We will be superior to our competitors in providing the highest value to our customers at a fair price. We will constantly listen to our customers, respond quickly to their current needs and anticipate future needs.

We will stay close to our customers, tell them the truth and earn their business every day. Superior service built this company. Superior service will continue to be our central policy and philosophy. We will be vigorous, tough, ethical competitors.

Our Organization
We seek an organization that is flexible, innovative, responsive and entrepreneurial. We will anticipate a changing environment. We are committed to the concept of continual improvement. .

Our Society
We recognize the importance of service to society and will contribute positively to the communities in which we operate. Our company's business will be conducted in accordance with the law and stated corporate and societal standards of conduct.

This statement is an expression of our mission and shared values, the achievement of which is an ongoing challenge and a never-ending process. It requires us to respond effectively to an ever-changing environment. It requires pragmatism and dreams, courage and confidence, trust and commitment - our mutual Quest for Excellence.